Your challenge
comes first.

In the last years we have been facing a huge transformation in the way people buy, use, and establish relationships with brands and organizations. In order to be part of this fast-paced transformation, we mixed a special blend of core-skills needed to deliver tangible results for any organization.

OUR BELIEFS

Tailor-made suits better

Each company is unique, so is each challenge. Therefore, we work to understand each challenge in its specific context in order to architect the best resources, and strategy for each project.

Less clients, more engagement

We do not believe in the classic common sense around buyer/seller relationships. We believe in collaboration based on proximity. We spend time together to understand, co-create, and deliver real innovation.

How does working with us look like?

A FEW EXAMPLES OF THE KIND OF PROJECT WE DEVELOP:

Shaping omnichannel strategy in the largest dental manufacturer industry in LATAM

We worked with Alliage to implement a digital strategy in their marketing & sales departments. Our work helped Alliage to shape its omnichannel journey, review its after-sales practices, and adopt design thinking as a valuable resource for its teams. For the period of two years we worked together to generate tangible revenues for the organization and export these strategies to other countries.

Redesigning team engagement with gamification for 600 realtors in Brazil

We helped one of the top 3 real estate companies in Brazil to redesign their sales processes. Using gamification we created a new journey for their sales force in 5 different states across the country. Working with more than 600 employees, we increased sales results, and reduced costs at the same time we were able to raise belongingness.

Rethinking the omnichannel journey in after sales for premium customers

We helped Porsche to develop a digital strategy for after-sales in Brazil. We created a whole new communication platform for Brazilian customers where they can find useful information, car services and to connect with local Porsche Centers across the country to stay more connected with this iconic brand and live the Porsche Experience to its fullest.

Growth-hacking strategy for omnichannel customers in auto industry

Santa Emilia is one of the most traditional car dealers operating in Brazil (the company is more than 107 years old). Part of their success is their constant efforts to maintain a strong connection with customers. Since 2018 we work with Santa Emília's team to improve processes, technologies, and strategies in marketing and sales. We generated more than BRL 150M in car sales so far shaping the omnichannel experience of Santa Emilia's customers.

Innovative education for over 100.000 students worldwide

Since 2016 we have been helping Grupo SEB to change education in Brazil. The Grupo SEB has more than 50 years of experience in this important field for society. From creating new schools alongside students to improving one of the most valuable educational franchises - our work has been noticed as a strategic asset in the Grupo SEB's strategy.

Digital Services in health-care: improving digital interactions for more than 1 million lives

We work immersively to understand the customer needs in health services with the São Francisco Group. We developed a 100% remote admission platform for new customers, redesigned mobile apps for their healthcare professionals and redesigned the entire digital interface of their new website.

Ready to go further?
The first step to change is actually a click.

talk to us
+55 11 4200 0762 • hello@whf.work